Return & Exchange Policy
WE DO NOT ACCEPT RETURNS
Since we are offering only special-order furnitures that are manufactured upon your order, note that returns or
exchanges are not accepted.
WE OFFER ONLY SPECIAL ORDERS
Special orders begin production immediately upon order placement and are built to your specifications. As a
result, the item(s) cannot be canceled, changed, returned or refunded at any time. A non-refundable 50%
deposit will be charged when you place your order. For the balance due, you may see an authorization or
pending charge on your credit/debit card. When your order ships, the balance due will be charged to your card.
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CANCELLATIONS
For all orders that are canceled prior to items shipping, no delivery fee will be charged. A non-refundable 50%
deposit will be taken when the order is placed. If you choose to cancel your ordered item(s) prior to delivery,
your 50% deposit will not be refunded.
Should you decide to cancel a return and keep the item after a refund was issued, we will charge your credit
card in the amount of the refund issued.
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